Part Time Receptionist

Part Time Receptionist

Location: Russell Churcher Court, Gosport
Salary: £13.45 per hour
Hours: 21 hours per week – 9am – 4.30pm, shift pattern: Week 1 & 3 – Monday / Tuesday / Wednesday, Week 2 & 4 – Monday / Saturday / Sunday
Contract: Part time, Permanent

Are you a friendly, organised, and people-focused individual looking for a rewarding part-time role?

Russell Churcher Court is part of Thorngate Churcher Trust, a not-for-profit organisation with a strong reputation for delivering exceptional care.

Here, we value every individual both residents and team members, providing training, support and a warm, respectful working environment.

We operate 124 sheltered flats for assisted living, all with 24 hour warden support, and a 44 bed care home offering residential care for frail elderly people and for those living with dementia.

We’re looking for a Receptionist to join our team at Russell Churcher Court, providing a warm and professional front-of-house experience for residents, families, visitors, and colleagues.

About the Receptionist Role:

As the first point of contact, you’ll play a key role in creating a welcoming, safe, and positive environment.

You’ll support the smooth day-to-day running of the home through a mix of reception, communication, and administrative duties, ensuring everyone who walks through our doors feels valued.

As our Receptionist, you will:

• Deliver a warm and professional welcome to all visitors, residents, and staff
• Manage calls and enquiries, providing a helpful and friendly response
• Maintain a clean, organised reception area
• Support tours for prospective residents and their families
• Help create a positive and memorable visitor experience
• Act as a key link between residents, families, and staff
• Listen and respond to queries, ensuring appropriate follow-up
• Handle telephone and email enquiries professionally
• Prepare correspondence, maintain records, and manage filing systems
• Ensure all data is handled in line with data protection requirements
• Manage incoming and outgoing post and general administrative tasks
• Liaise with departments across the Trust to support smooth operations
• Support ordering of supplies and maintain stock levels
• Assist with surveys, audits, and general operational support
• Ensure compliance with safety, data protection, and safeguarding policies

In order to be successful in this role you must have:

• Experience in a reception or customer-facing role
• Strong communication and interpersonal skills
• Good IT skills (Microsoft Office, Outlook, general systems)
• A calm, friendly, and professional approach under pressure
• A proactive team player with a positive attitude and great attention to detail

It would be great if you had:

• Experience within a care or residential environment
• Understanding of working with residents living with dementia

Click “APPLY” today!

Thorngate Churcher Trust is an equal opportunities employer and welcomes applications from suitably qualified individuals from all sections of the community.

No agencies please.